Privacy Policy for Flowstate Health

At Flowstate Health, we are committed to protecting your privacy and ensuring the confidentiality of your personal health information. This Privacy Policy outlines how we collect, use, store, and protect your data. By accessing or using our services, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We collect various types of information, including:

  • Personal Information: Name, contact details, date of birth, and other identifiable information.
  • Health Information: Medical records, health history, and treatment information.
  • Payment Information: Billing details and payment methods.
  • Device Information: Data related to your device when accessing our services, such as browser type, operating system, and IP address.
2. How We Use Your Information

We use your information for the following purposes:

  • To provide healthcare services and communicate with you about your care.
  • To process payments and manage billing.
  • To comply with legal, regulatory, and contractual obligations.
  • To improve our services and user experience.
3. Mobile Information

No mobile information, including but not limited to mobile numbers, app usage, or device data, will be shared with third parties or affiliates for marketing or promotional purposes. We take your privacy seriously and will not disclose your mobile information to external parties for any such purposes.

4. Text Messaging Originator Opt-In Data

If you opt in to receive text messages from us, your consent will be obtained explicitly. However, please note that the opt-in data related to text messaging originators will not be shared with any third parties for marketing, promotional, or any other purposes. We will use this data only for providing the service to which you have opted in.

5. Opting Out

You have the right to opt out of any communications at any time. If you wish to stop receiving emails or texts, you can:

  • Follow the "unsubscribe" link provided in each email or text message.
  • Contact us directly via info@flowstate.health to request that we remove you from our communication list.

Once you opt out, we will no longer send you messages.

6. Sharing of Information
  • Internal Use: We may share your information internally among our healthcare providers, staff, and authorized personnel who need access to your data to provide care or services.
  • Third-Party Service Providers: We may share your information with trusted service providers who assist us in operations, such as payment processors or IT service providers. These third parties are contractually obligated to safeguard your data.
  • Legal Compliance: We may disclose your information as required by law or in response to valid legal requests (such as court orders, subpoenas, or investigations).
7. Data Security

We use industry-standard security measures to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure servers.

8. Your Rights

You have the right to:

  • Access and update your personal and health information.
  • Request the deletion or correction of inaccurate information.
  • Opt-out of marketing communications.
9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on our website with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

opportunities@flowstate.health

Flowstate Health
500 Locust Street, #126, Des Moines, IA 50309
515-868-7593

By using our services, you agree to the terms and conditions of this Privacy Policy.