Terms of Service for Flowstate Health
By accessing and using the services of Flowstate Health, you agree to the following Terms of Service. These terms outline the rules and guidelines for the use of our SMS-based appointment reminder service and related communications.
1. Program Name
The services provided under these Terms of Service are offered by Flowstate Health.
2. Product Description
By providing your mobile phone number to Flowstate Health, you consent to receive SMS messages related to your specific healthcare, including appointment reminders and updates to your currently scheduled appointments. Flowstate Health will use your mobile phone number solely for these purposes, ensuring that you receive important notifications related to your care.
3. Message Frequency Disclosure
No mass text messages are sent from Flowstate Health. The frequency of messages is driven by the needs of the patient. Flowstate Health-generated texts are individualized and will primarily consist of appointment reminders. The frequency of messages will vary based on your appointment schedule and changes to your appointments. You will only receive messages relevant to your healthcare and appointment needs.
4. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier. You are responsible for any charges or fees incurred from your mobile service provider related to receiving SMS messages from Flowstate Health.
5. Opting Out
You may opt out of receiving SMS messages at any time by replying with the word "STOP" to any SMS message you receive from Flowstate Health. After opting out, you will receive a
confirmation message, and we will cease sending SMS messages to your phone number. You can re-enroll at any time by following the instructions provided when you contact us.
6. Help and Support
If you need assistance or have questions about our SMS service, you can reply with "HELP" to any SMS message you receive. Alternatively, you can contact our customer support team at 515-868-7593 or email us at opportunities@flowstate.health.
We are here to help with any inquiries you may have regarding the SMS service or other related services.
7. Privacy Policy
Your phone number and any related personal information will be handled in accordance with our Privacy Policy, available here: Privacy Policy. We are committed to protecting your privacy and ensuring your data is not sold or shared with third parties, except as required by law. You may review the full Privacy Policy for details on how we collect, use, and protect your information.
8. Modifications
Flowstate Health reserves the right to update these Terms of Service at any time. Any changes will be posted on our website and communicated through appropriate channels. Your continued use of the SMS service after such changes signifies your acceptance of the updated terms.
By subscribing to or using the SMS service provided by Flowstate Health, you acknowledge and agree to these Terms of Service.